Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-powered-scheduling-tools-for-motorcycle-repairs.livebursts.com (hereafter referred to as “AI-powered scheduling tools for motorcycle repairs,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and processing of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-powered-scheduling-tools-for-motorcycle-repairs.livebursts.com.
  2. All associated mobile applications and software services.
  3. Any other online platforms or tools we own or operate that direct users to this Privacy Policy.
  4. Interactions between our users and our team through emails, phone calls, text messages, and social media.

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Statement.
  3. Subscribing or opting-in to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details required to create and manage your user account, such as username, email address, and password.
  2. Payment Information: Transaction details when you make purchases or use our services, including payment method, billing address, and transaction history.
  3. Financial Information: Data related to your financial status, creditworthiness, or banking information, if you choose to share it for specific transactions.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order date, quantity, and product specifications.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device type, operating system, and application usage data.
  6. Location Data: Geolocation information provided by your browser or device when using our location-based services.
  7. Feedback: Any comments, suggestions, or reviews you provide to improve our products and services.
  8. Social Media Information: Details from your social media profiles when you choose to connect them with your account on our platform.
  9. Product Information: Data about the products you interact with, including pages visited, features used, and purchase considerations.

We collect this information through multiple channels: user input forms, online interactions, automated tracking technologies (like cookies and device identifiers), and data received from third-party sources.

Cookies

We employ cookies to enhance your experience on our platform and for analytics purposes. Cookies are small text files stored on your browser or device that help us recognize you and your preferences. They fall into three main categories:

  1. Strictly Necessary: These cookies enable core functionalities of our website, such as account login, security, and navigation.
  2. Preferences: Cookies in this category remember your settings and customization choices to provide a personalized experience.
  3. Analytics: Used by our analytics tools to collect information about how our website is used, including traffic sources, user behavior, and page performance.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This includes complying with legal obligations, resolving disputes, enhancing security, and providing customer support. Once the retention period expires or when these purposes are no longer applicable, we will securely delete or anonymize your data.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect personal information from such individuals. If you believe we have collected data from a child, please contact us immediately so we can take the appropriate steps.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and receive information about the personal data we hold about you.
  2. Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  4. Restriction: The right to restrict the processing of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data rights.
  8. Appeals/Complaints: The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer using the information provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to periodically review this page for the latest information.

Contact Information

For any questions, requests, or concerns regarding privacy or this policy, please contact us:

  • Email: privacy@ai-powered-scheduling-tools-for-motorcycle-repairs.livebursts.com
  • Mail: AI-Powered Scheduling Tools for Motorcycle Repairs, Privacy Team, [Address]

We appreciate your trust in using our services, and we are committed to protecting your privacy throughout your interaction with us.